Privacy Policy

Effective Date: 03-12-2025

Last Updated: 03-12-2025

GIFTWITH Inc d.b.a GiftCrowd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including integrations with Meta (Facebook, Instagram, WhatsApp, etc.) and Google (Google Sign-In, Gmail, Google Ads, Google Analytics, etc.).

1. Information We Collect

We collect the following types of information when you interact with our services:

a) Personal Information

Name, email address, phone number, and other contact details.
Account details when using Meta Login (Facebook, Instagram, Messenger) or Google Sign-In.
Profile information shared with us through Meta or Google, based on your permissions.

b) Usage & Device Information

IP address, browser type, device information, operating system, and cookies.
Log data, including pages visited, time spent, and referral URLs.

c) Meta & Google Data

If you interact with us via Meta or Google services, we may receive:

From Meta: Profile name, email, user ID, public posts, engagement data.
From Google: Profile name, email, Google Ads data, and analytics data.

d) Communication & Support Data

Messages, inquiries, and customer support interactions.

2. How We Use Your Information

We use your data to:

✅ Provide and improve our services.
✅ Authenticate users and manage accounts.
✅ Personalize user experiences.
✅ Analyze trends using Google Analytics & Meta Insights.
✅ Communicate updates, promotions, or support messages.
✅ Ensure compliance with legal obligations and platform policies.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

With Meta & Google: If you use their services within our platform, we may share required data in accordance with their policies.
With Service Providers: Trusted third-party vendors assisting with hosting, analytics, advertising, and customer support.
Legal Compliance: If required by law or legal authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Your Rights & Choices

You have the right to:

✅ Access, update, or delete your personal information.
✅ Revoke permissions granted to our app via Meta’s settings (https://www.facebook.com/settings) or Google’s settings (https://myaccount.google.com/permissions).
✅ Request a copy of your data by emailing us at support@giftcrowd.com
✅ Request a deletion of your data by emailing us at delete-my-details@giftcrowd.com

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure.

6. Third-Party Links & APIs

Our services may include links to third-party websites or integrations with Google APIs & Meta APIs. These external services operate independently and have their own privacy policies:

📌 Google Privacy Policy: https://policies.google.com/privacy
📌 Meta Privacy Policy: https://www.facebook.com/privacy/policy

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.” Continued use of our services means acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, contact us at support@giftcrowd.com